Carol Tenopir’s swan song
October 18, 2010 Leave a comment
After 28 years, 264 columns, 15 annual database marketplace surveys, and nearly half a million words Carol Tenopir is calling it quits on her Library Journal column Online Databases. Carol’s final column Swan Song & Issues Unresolved appears in the 12 October 2010 issue of the Library Journal.
The article also includes a Considered Perspective on the role of the end user and searching over the past 28 years:
In March 1983 (column #2), Carol Tenopir wrote, “I have no doubt that end user searching will someday replace searching by a trained intermediary.”
In December 1996, nearly halfway through her Online Databases run, she reconsidered: “Today I would have to say ‘coexist with,’ not ‘replace.’”
Now, after 28 years of contemplating the market and evaluating the impact of interfaces on the end user, Tenopir has reached a new, broader conclusion. She told LJ, “‘End user searching’ seems a quaint expression considering the state of online research today—finding answers and information online today is a part of everyday life, an expectation, something fundamental to the way most people operate at school and work. So, yes, ‘end users’ (aka real people) did take over searching for the most part and librarians play more of an educator or trouble-shooter role. But in some areas, intermediaries are still (or again) relevant—particularly in corporate or government agencies where search experts are an important part of research teams, competitive intelligence operations, patent searching, and so forth.”
Carol Tenopir’s session on Sharpening the value edge of academic libraries is scheduled for Sunday 28 November 4:30pm